Privacy Policy

Hotel Concierge London
Privacy Policy:

1. Information We Collect

We may collect your name, contact details, booking information, hotel details, device information and website usage data.

2. How We Use Information

To process bookings, provide customer support, administer hotel reporting and commissions, improve our services, communicate with you and comply with legal obligations.

3. Information from Hotels

Where bookings are made through participating hotels, we may receive guest details, hotel name and concierge/guest services identifiers solely for booking fulfilment, reporting and support.

4. Sharing Information

Information is shared only with trusted booking partners, payment providers and service providers where necessary. We do not sell personal information.

5. Data Security

We use appropriate technical and organisational measures to safeguard personal information.

6. Your Rights

Under UK GDPR you may request access, correction, deletion, restriction, objection or a copy of your personal data.

7. Cookies

Our website uses cookies to improve functionality, analytics and user experience. You may manage cookies through your browser settings.

8. Contact

Hotel Concierge London
Email: [email protected]
Website: www.hotelconcierge.london
If you have concerns about how your data is handled, you may contact the UK Information Commissioner's Office (ICO).